Terms of Service

Last Updated: February 15, 2026

1. Acceptance of Terms

By installing, accessing, or using CodeCrew ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

CodeCrew is a human-led, AI-amplified development squad service delivered through Slack. The Service provides:

  • Development squad coordination and communication tools
  • Sprint planning and project management features
  • AI-powered assistant mode for code-related help
  • Automated notifications and status updates
  • Integration with Slack workspaces

The Service operates in two modes: bot mode (automated responses and notifications) and assistant mode (AI-powered help in direct messages).

3. Account and Workspace Requirements

3.1 Slack Workspace

Use of the Service requires:

  • A valid Slack workspace with appropriate administrative permissions
  • Authorization to install third-party applications
  • Compliance with Slack's Terms of Service and Acceptable Use Policy

3.2 User Responsibilities

You are responsible for:

  • Maintaining the security of your Slack workspace credentials
  • All activity that occurs under your workspace's use of the Service
  • Ensuring your use complies with applicable laws and regulations
  • Properly configuring access controls and permissions within your workspace

4. Acceptable Use

4.1 Permitted Use

You may use the Service for legitimate development project coordination, team communication, and software development purposes.

4.2 Prohibited Conduct

You may not:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to transmit malware, viruses, or harmful code
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to harass, abuse, or harm others
  • Attempt to circumvent usage limitations or access controls
  • Resell or redistribute the Service without authorization

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.

5.1 Data Access

The Service accesses your Slack workspace data only as necessary to provide the features you use, including:

  • Messages in channels where CodeCrew is added (bot mode)
  • Direct messages when using assistant mode
  • User profiles and workspace information
  • Files and canvases as needed for assistant mode searches

5.2 Your Content

You retain all ownership rights to content you submit through the Service. By using the Service, you grant us a limited license to access, process, and transmit your content solely to provide the Service.

6. Intellectual Property

The Service, including all software, features, functionality, and content (excluding your submitted content), is owned by CodeCrew and is protected by copyright, trademark, and other intellectual property laws.

These Terms do not grant you any rights to our trademarks, service marks, or logos. You may not use our branding without prior written permission.

7. Payment and Billing

7.1 Fees

Some features of the Service may require payment. All fees are in U.S. dollars unless otherwise stated. You agree to pay all applicable fees as described at the time of purchase.

7.2 Billing

For subscription services:

  • Fees are billed in advance on a recurring basis
  • You authorize us to charge your payment method automatically
  • Subscriptions continue until canceled
  • No refunds are provided for partial billing periods

7.3 Changes to Fees

We reserve the right to change our fees with 30 days' notice. Continued use of the Service after fee changes constitutes acceptance of the new fees.

8. Term and Termination

8.1 Term

These Terms remain in effect while you use the Service.

8.2 Termination by You

You may terminate your use of the Service at any time by uninstalling the CodeCrew app from your Slack workspace and discontinuing use.

8.3 Termination by Us

We may suspend or terminate your access to the Service at any time if:

  • You breach these Terms
  • Your use poses a security risk or violates applicable laws
  • You fail to pay applicable fees
  • We are required to do so by law

8.4 Effects of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your data in accordance with our Privacy Policy
  • Sections that by their nature should survive termination will remain in effect

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • Any errors in the Service will be corrected

9.2 AI-Generated Content

The assistant mode uses artificial intelligence to generate responses. AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. You are responsible for reviewing and verifying all AI-generated content before use.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODECREW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $100.

10. Indemnification

You agree to indemnify, defend, and hold harmless CodeCrew and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or data submitted through the Service

11. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending notification through the Service or email (for material changes)

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

12. Third-Party Services

The Service integrates with Slack, a third-party service. Your use of Slack is governed by Slack's terms of service. We are not responsible for Slack's availability, functionality, or any issues arising from the Slack platform.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13.2 Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court for intellectual property disputes.

13.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CodeCrew regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, or network failures.

15. Contact Information

If you have questions about these Terms, please contact us:

By using CodeCrew, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.